Notification of your Appointment
We will send you an SMS 48hrs prior to your appointment to allow for any changes or cancellations.
We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so we can offer that time slot to another client. Your deposit will be held for your next booking, or refunded. However if you don’t provide us with 24 hours notice or you fail to turn up for your appointment, you may send a friend or family member in your place, or your deposit or pre-paid appointment will be forfeited.
A 50% deposit is required to secure all bookings over $100. This is payable at time of booking.
We ask that you arrive 10 min prior to your appointment to fill out the required consultation forms. You can relax with a tea or coffee and unwind while you wait. Please Note: If you do arrive late for your appointment we may need to reduce your treatment time as we have other clients to consider.
$30 Complimentary Vouchers
These vouchers are to be used 1 per person per treatment and are not redeemable on any product purchase or in conjunction with any other promotional voucher or in store promotion.
Gift Vouchers T&C
Gift Vouchers can be redeemed for any treatment or product to the value of the voucher. As of Jan 2020 Gift Vouchers are valid for 3 years. Once booked the purchases has 24 hours to notify us of any changes or cancellations. Leaving a voicemail on the telephone is not deemed as a notification. Please call or email us at firstname.lastname@example.org otherwise the full voucher will be redeemed.